Frequently Asked Questions
For Therapists
1. How does site registration work?
Step1: Click the Register link in the top right-hand corner of any page.
Step 2: Complete the registration form. Remember to have your state license information handy.
Step 3: Choose your billing method.
Step 4: Once completed, we approve your profile before it is posted. Approval of your profile takes up to two business days. And that’s it!
2. What are the professional requirements to join AccessTherapyNow.com?
To qualify to become an AccessTherapyNow.com member a therapist must:
i) Be a Counselor, Psychotherapist, Social Worker, Marriage & Family Therapist, Psychologist, Psychiatrist, or Physician;
ii) Have graduate level academic training and a degree in psychotherapy, counseling, or a related field from an accredited institution; and,
iii) Be a licensed professional or an unlicensed professional in a jurisdiction in which it is legal to practice counseling and psychotherapy without a license.
3. How does a prospective client contact me through the site?
Prospective clients can contact therapists by phone or by using the “Contact Therapist” form you’re your profile, which is sent to the email address you provided at registration. To prevent spam, at no point does AccessTherapyNow.com reflect your email address on the website.
4. What forms of payment do you accept?
We accept all major credit cards and debit cards - MasterCard, Visa, American Express, Discover and others.
5. Will I be able to update my profile information after signing up?
Yes. Once you have completed the sign-up process you will automatically have access to update your profile information. For future updates and changes, simply login to AccessTherapyNow.com and select "Edit Your Profile Page" from the Members Account Section. You may modify all information submitted for your profile at any time.
6. How long will it take for my profile to be activated?
Your profile will be activated within two business days and accessible to update. We encourage you to complete your profile with as much detail and personality as possible. This is the storefront for your practice and future patients will be able to search your profile instantly.
7. In what order are profiles displayed?
For zip code searches, profiles are sorted by distance and displayed in random order within the same zip code. For advanced searches profiles are displayed in random order.
8. How will people find my profile in your directory?
There are many ways our visitors may find your profile. They may be referred by a search engine (such as Google, Yahoo!, or MSN) which has previously indexed the contents of your profile on our site, or they may use the "Find a Therapist” search form located at AccessTherapyNow.com.
9. Will my subscription automatically renew?
For your convenience, monthly subscriptions are automatically renewed. If you do not wish to renew your membership please unsubscribe in the member area section at least three days prior to the end of your contract renewal date.
10. What is your refund policy?
Your satisfaction is our top priority. If you are not completely satisfied for any reason within 30 days of your profile activation, simply use the cancellation form within the Manage Billing Info Section to request a cancellation.
If you have any other questions, please feel free to contact us at contact@accesstherapynow.com, or call 800-931-1946.
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